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FAQ

How do I schedule an appointment?
Book online through our Tebra scheduler at [link], or call us at (859) 813-0290. We have availability Monday–Friday evenings and Wednesday mornings.

Do you accept my insurance?
We accept Anthem, Humana, Passport, Wellcare, and KY Medicaid through these insurance companies. If you have a different plan, call us to check coverage.

What should I bring to my first appointment?
Bring photo ID, insurance card, and a list of current medications. If you have recent medical records from another provider, bring those too. Be sure to fill out all your digital intake paperwork before the visit to save time.

Do you offer telemedicine?
All initial appointments are in-person at our office (5006 Atwood Drive, Richmond, KY). Once your care is firmly establish some visits can be over telemedicine.

Is medical weight loss right for me?
Medical weight loss may be appropriate if you have a BMI ≥30 or BMI ≥27 with weight-related conditions. During your consultation, we’ll discuss whether it’s right for you and explain all options.

How long does a GLP-1 prescription last?
Prescriptions are typically refilled monthly during follow-up appointments. We monitor your progress and adjust treatment as needed.

How much does a DOT physical cost?
Call us for pricing. We offer competitive rates and can often bill directly to your DOT medical certification fund if applicable.

I’ve never been to a doctor—what should I expect?
Your first visit includes a thorough health history, physical exam, and a conversation about your health goals. We’ll explain everything and answer questions.

Can I request a female provider?
Jennifer is our provider and provides all patient care. We’re committed to making every patient feel comfortable and respected.

How do I reach you with questions after my appointment?
You can message through our Tebra patient portal or call (859) 813-0290 during business hours.